Tuesday, May 5, 2020
Organizational Learning and Organizational Citizenship Behaviour
Question: Discuss about the Organizational Learning and Organizational Citizenship Behaviour. Answer: Introduction: Theories of organizational behavior create an impact on individuals, groups, and structures they have on human behaviors within the organization. These theories govern the social, psychology, communication and management of the employees within the organization (Davis, 2010). The scientific theory of getting best working equipment and best-skilled workers to do the given job at the organization creates a more efficient business development in an organization. This theory makes it easy to supervise the work being done by the organization. It also makes it easy to plan and control the business organization successfully. It also increases production in large quantity. This theory also improves the labor productivity and financial efficiency within an organisation (Duncan, 2006). There is also the adoption of positive relationship with the leaders and stakeholders of the organization. This positive relationship enhances democracy in the workplace thus increased productivity. This theory can also be applied since customers are able to spend less on better and quality goods hence improved standards of living. The scientific theory provides better working conditions like ventilation, rest pauses, proper safety and enough lighting systems at the organization sites. The theory also manages disputes and conflicts harmoniously. This also improves the trust, integrity and being loyal to the organization by both workers and the management. The bureaucratic theory is the hierarchical structure of power and norms to govern the members of the organization. This theory can be applied in an organization because there is a division of labor into simpler ways, routine based on competence and functional specializations. Dividing of tasks according to specialization leads to increased benefits to the organization. It also makes it easier to get the specialist who was assigned that job for easier supervision of the work (Somech and Drach-Zahavy, 2004). This theory also calls for the responsibility of every employee to his or her assigned work. Since bureaucracy has rules to govern its workers, then no one is permitted to take up colleagues work with no permission. The hierarchical authority also applies to the managers who are categorized. This is important in an organization since the highest in the hierarchy has the greatest power to rule the organization. This also calls for order within the workplace and protocol of the mana gers governing the organization. The theory also determines how workers are paid in an organization due to the categories created. The people are according to their position within an organization. The selection of workers also depends on the skills, educational background, and competence. This theory is also fond of putting in place strict rules and regulation required to govern the workers to bring about the effective management of the organization. This theory also creates impersonal relationships between the employees to prevent corruption at the organization. Bureaucracy theory brings about efficiency and consistent execution of work by employees. All these make it easier for management to be able to govern its workers and make stable schedules where necessary. In an organization, the administrative theory of organizational behavior can be applied since it emphasizes on establishing a universal set of principles that are able to govern all organizations. This division attempts to ensure the division of labor is done according to each one's responsibility and delegation of power is done by every administration. This theory enables the efficiency of the structures and production at the organization. The division of labor makes it's more efficient since the theory is designed to handle every department at the organization. Each worker is done at a given time at a designed department. When this is applied in the organization then there, would time save on the production of the products? The allegation of power to different departments is necessary since the organization is able to achieve its goals within the given time. The power given to every department makes the administrators do their jobs of supervising the workers at their departments. T his calls for better worker done at the organization. The relationship between the administrators and the workers is also enhanced since their contact is frequent during their working period. This process makes it worthy to register a clear improvement of the productivity and the power utilized to enhance the produce is perfectly utilized. Neoclassical theory of the organization can also be applied in an organization setting since it expresses the genuine concern of every individual at an organization. The individual growth and creativity displayed at the organization development. The theory can be claimed to be a theory of change and productivity since it gives workers and employees a listening ear and always being friendly to them during the working sessions. This act enhances productive output and hence better payment to the employees. The theory also makes workers respond positively to their managers and this enhances the communication at the organization. Better communication skills at the organization will bring about trust and loyalty between the managers and the employees thus increasing the output of the products at the organization (Shani, Woodman and Pasmore, 2011). This maintained equilibrium between the employees and the workers reduces the rate of demoralizing workers and at least once can sport some inte lligence in workers and imply that to the productivity of the organization. This theory also enhances the need for teamwork at the organization that is done easily by individual behavior, interaction and how they respond to each other at the workplace. This act motivates individual and thus one finds it easy to deliver a well-done job (Will, 2012). Contingency theory focuses on the conflict resolutions at the workplaces that threaten to destroy the equilibrium made between the employees and managers. This theory sets to bring change which every member is to try to accept it effectively to enhance the output of the production. If this theory is applied to an organizational setup then it can be very effective in that different leadership styles can be used to govern the organization and the nature in which the people are being led will be different. Each event and situation are to be handled uniquely as well. The leaders have the power to make decisions to their departments for a better outcome. The theory mostly points to the manager or a leader who is expected to act differently from the rest make a reasonable decision which is for the benefit of the organization. The leader is expected to cooperate well with other leaders in different departments so enable effective working conditions. This theory calls for a leader to adjust to every situation at the organization. The ability of a leader to reason and handle situations effectively enhances the trust and respect from the employees and other leaders (Ohemeng and McCall-Thomas, 2013). A leader may also be given time to adjust to which he may be able to sustain the characters for a long period of time which will benefit the organization. The theory is of benefit to the organizational settings since both the workers and the managers benefit due to a better decision made from the managers that in most occasions are of consideration to the employees and the leaders. It also improves the correlation at the organization thus improved the output of the products (Norman, 2011). The systematic theory is a method that points out in the organization everything is interrelated and when one thing is changed then the whole is destroyed and has to be readjusted once more. The system can always change its nature and everyone is expected to adjust quickly. This theory can be applied to the organization setting since the changes it's able to make maybe of effective growth and development to the organization and improve living standards of the workers and managers as well (McKenna and McKenna, 2012). Organizational theory as a form of organizational behavior can be employed in an organization setting since it enhances the grouping of a number of organizations to work independently and operate simultaneously. The goal of this theory is to effective integration of an organization towards the completion of a project. This theory is effective since every department has different organized responsibilities to be handled and allocation of duties is easily done to different environments (French et al., 2015). In an organization there could be problems that the employees may encounter is need to solve them in the process that there I need to solve them accordingly through social concern, cultural and ethical concern. In an organization, there could be teamwork problems that occur especially when there is no coordination between the employees and the managers in different departments. This problem is solved by getting the root cause of the mistakes and weaknesses of the members. The communication between the employees and managers should be enhanced and harmonized to improve the trust and freedom of expression to improve the social status at the organization (Agarwal, 2016). The employees too got issues that could be either personal or group problems. In this case, the solutions are done on the cultural level. The individual with the personal problem could be affected by the cultural nature of the organization and in this case, he should either be transferred to a comfortable. There could be crime cases at the organization that threatens the productivity of the organization. In this case, the security measures are to be enhanced at the workplace. In an organization, a problem may occur in the case of opposition to the decision made. The solution to this problem is to create awareness to the organization in time to avoid opposition (Kondalkar, 2007). The current development in organizational behaviors is of both benefits and demerits to the organization. In this case, the actions of the managers motivate the employees to do a better job and show loyalty to the organization. This behavior at the organization brings about the effectiveness of the workplace. The aspect of good communication amongst the people which is not profitable is quite important since it enables teamwork and better productivity. This development can be criticized in that it's non-profitable and is not really considered important to the benefit of the organization. Thus the changes may not be given much thought because it may take people to adapt to it. Leaders and managers are signed duties and responsibilities at different departments which are a current development in the organizational behaviors. These responsibilities are assigned to skilled and specialized people so as to provide a perfect job at the organization. This development can be criticized in the manner that a manager may decide to perform an activity which isnt part of his duty. This is not allowed. These leaders could be able to perform varieties of duties since they are skilled but these current development made in organizational behaviors denies them the chance to exploit their skills (McKenna and McKenna, 2012). In conclusion, we notice that the theories of organizational behavior are of great benefit to the effectiveness and productivity of the organization. The theories enhance trust and loyalty amongst the workers and the managers at the organization. The problems encountered at the organizations require better solutions and consideration of all the Parties to harmonize the relationship between the workers and employees. The current developments of organizational behaviors are efficient enough to enable growth despite the weaknesses. References Agarwal, P. (2016). Redefining the organizational citizenship behaviour. International Journal of Organizational Analysis, 24(5), pp.956-984. Davis, G. (2010). Do Theories of Organizations Progress?. Organizational Research Methods, 13(4), pp.690-709. Duncan, W. (2006). Organizational Behavior 1: Essential Theories of Motivation and Leadership/Organizational Behavior 2: Essential Theories of Process and Structure/Organizational Behavior 3: Historical Origins, Theoretical Foundations, and the Future. Academy of Management Review, 31(4), pp.1102-1108. French, R., Rayner, C., Rees, G. and Rumbles, S. (2015). Organizational behaviour. 1st ed. Chichester, West Sussex: John Wiley Sons, Inc. Kondalkar, V. (2007). Organizational behaviour. 1st ed. New Delhi: New Age International (P) Ltd., Publishers. McKenna, E. and McKenna, E. (2012). Business psychology and organizational behaviour. 1st ed. Hove: Psychology Press. McKenna, E. and McKenna, E. (2012). Business psychology and organizational behaviour. 1st ed. Hove: Psychology Press. Norman, Z. (2011). Understanding Modernity, Postmodernity Theories, and Organizational Leadership in Postmodern Times. SSRN Electronic Journal. Ohemeng, F. and McCall-Thomas, E. (2013). Performance management and undesirable organizational behaviour: Standardized testing in Ontario schools. Canadian Public Administration, 56(3), pp.456-477. Shani, A., Woodman, R. and Pasmore, W. (2011). Research in organizational change and development. 1st ed. Bingley, U.K.: Emerald. Somech, A. and Drach-Zahavy, A. (2004). Exploring organizational citizenship behaviour from an organizational perspective: The relationship between organizational learning and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 77(3), pp.281-298. Will, T. (2012). Enlightenment political philosophy and organizational citizenship behaviour: Contextualizing historical discourse. Management Organizational History, 7(4), pp.285-302.
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